Journal of Service Research
Scope signals, citation facts and open calls for Journal of Service Research (JSR), published by SAGE. ISSN 1094-6705, eISSN 1552-7379.
8.91 mean citations (2 yr)h-index 1881,005 works indexedSubscription or hybridAPC $3,900
What it published in 2023–2025
- Customer Service Quality and Loyalty
- Service and Product Innovation
- AI in Service Interactions
- Emotional Labor in Professions
- Job Satisfaction and Organizational Behavior
- Digital Marketing and Social Media
- Social Robot Interaction and HRI
- Environmental Sustainability in Business
Most cited recent articles
- Customer Perceived Value: A Comprehensive Meta-analysis
- Value Co-Destruction: A Conceptual Review and Future Research Agenda
- Shaping Circular Service Ecosystems
- The Effect of Delivery Time on Repurchase Behavior in Quick Commerce
- Personalized Communication as a Platform for Service Inclusion? Initial Insights Into Interpersonal and AI-Based Personalization for Stigmatized Consumers
Open calls and special issues
No open call for this journal in our sources right now. See all open calls.
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