Service Industries Journal
Scope signals, citation facts and open calls for Service Industries Journal (SIJ), published by Taylor & Francis. ISSN 0264-2069, eISSN 1743-9507. Journal homepage.
9.21 mean citations (2 yr)h-index 1273,134 works indexedSubscription or hybrid
What it published in 2023–2025
- AI in Service Interactions
- Customer Service Quality and Loyalty
- Job Satisfaction and Organizational Behavior
- Service and Product Innovation
- Technology Adoption and User Behaviour
- Digital Marketing and Social Media
- Social Robot Interaction and HRI
- Ethics and Social Impacts of AI
Most cited recent articles
- The dark side of artificial intelligence in higher education
- The dark side of artificial intelligence in services
- Metaverse for climbing the ladder toward ‘Industry 5.0’ and ‘Society 5.0’?
- Digital service technologies, service robots, AI, and the strategic pathways to cost-effective service excellence
- Metaverse in services marketing: an overview and future research directions
Open calls and special issues
No open call for this journal in our sources right now. See all open calls.
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