Service Science
Scope signals, citation facts and open calls for Service Science (SSci), published by INFORMS. ISSN 2164-3962, eISSN 2164-3970.
2.05 mean citations (2 yr)h-index 44559 works indexedSubscription or hybrid
What it published in 2023–2025
- Supply Chain and Inventory Management
- Customer Service Quality and Loyalty
- Digital Platforms and Economics
- Consumer Market Behavior and Pricing
- Digital Marketing and Social Media
- Vehicle Routing Optimization Methods
- AI in Service Interactions
- Merger and Competition Analysis
Most cited recent articles
- Improving Hotels’ Operational Efficiency Through ESG Investment: A Risk Management Perspective
- Transportation-Enabled Services: Concept, Framework, and Research Opportunities
- Frontiers in Service Science: Data-Driven Revenue Management: The Interplay of Data, Model, and Decisions
- Can Third-Party Sellers Benefit from a Platform’s Entry to the Market?
- B&B Customer Experience and Satisfaction: Evidence from Online Customer Reviews
Open calls and special issues
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